Order Processing, Cart Checkout & Fulfillment Workflow
Learn how orders flow from customer checkout to fulfillment tracking, receipt printing, and status notifications.
Order Lifecycle Stages
Orders progress through four core status stages: Pending Payment -> Paid/Processing -> Fulfilled/Dispatched -> Completed (or Cancelled/Refunded).
Managing Orders in the Dashboard
Access Dashboard -> Orders to view all transaction records. Filter orders by date, customer, payment status, or fulfillment state. Click any order record to view itemized breakdowns, customer delivery notes, and payment audit logs.
Receipt & Invoice Generation
Generate and download branded PDF receipts or tax invoices with one click. Send digital receipts directly to customers via WhatsApp or email upon order completion.