Business & Site Management
Team Roles & Role Capability Matrix
Understand the role-based permission system: inspect the exact access boundaries and operational capabilities for each collaborator tier.
Role Hierarchy Overview
BusinessPlus enforces a strict 5-tier role hierarchy to protect organizational finances and operational workflows:
Verified Role Definitions
The capabilities granted to each tier:
- 1. Owner: Full corporate authority: subscription billing, payment gateway linking, site transfers, and organization deletion.
- 2. Admin: Full operational control: site creation, collaborator management, domain settings, and data exports.
- 3. Manager: Day-to-day business administration: catalog management, manual order logging, CRM edits, and discount creation.
- 4. Staff: Frontline operations: order fulfillment status updates, appointment calendar scheduling, and customer inbox replies.
- 5. Viewer: Auditing and accounting: read-only access to sales reports, ledgers, and inventory without edit permissions.